Mr. Coleman has been involved in the hospitality and amusement industries for over 25 years and has been part of $1.5 Billion in Development. His career has encompassed all aspects of hotel, food and beverage, conference center, amusement, and indoor waterpark operations. He has extensive experience ranging from development, financing, branding, launch and daily management of single and multi-unit properties, representing various nationally flagged and independent locations.

Over the past decade, Mr. Coleman has been directly involved in numerous large-scale hotel, resort and themed attraction projects totaling over $500M in development. Mr. Coleman has extensive experience in EB-5, USDA and other non-traditional funding programs.

Mr. Coleman has focused his career on providing the best guest experience possible through the efforts of recruiting, training and motivating management and staff. He has written, produced and implemented dozens of orientation, training and retention programs.

A frequent lecturer and guest speaker, Mr. Coleman works tirelessly to promote a more personalized and old world service. Mr. Coleman has written and delivered dozens of property specific orientation programs for managers and associates that motivate individuals to reach for excellence. Mr. Coleman also created and developed the Aloha Spirit Orientation and Training Programs as well as the Housekeeping Games Employee Retention Program.

Mr. Coleman holds the following certifications and memberships,

• Certified Hotel Administrator from the American Hotel Lodging Association
• Member of International Association of Amusement Parks and Attraction
• Certified Ride Inspector for the State of Pennsylvania Department of Agriculture

Doug is a proven C-level hospitality operations leader specializing in multi-unit high volume, full and select service hotels and restaurants as Executive Vice President Operations, Chief Operating Officer, Asset Manager and Owners representative. . He is an executive thought leader and business development strategist with a proven ability to manage and execute complex business strategies with a collaborative leadership style across all boundaries and disciplines. He is a strategic thinker responsible for conceiving, planning and executing strategies and tactics that increase sales, market share, brand awareness and loyalty, guest and associate satisfaction and organizational competitiveness. Doug is an expert in communications, coaching, team building, mentoring, situational leadership and accountability. His new unit development experience includes spearheading the opening, repositioning, rebranding and new unit development of over 43 individual properties including national flagged high volume full and select service hotels and restaurants. Extensive corporate, independent and franchise experience with Starwood, Marriott, Hilton, IHG, Wyndham, Landry, Starbucks, TGI Fridays, Perkins and Denny.